About us
We understand and appreciate the value of your business. That’s why we have made it our mission to provide you with affordable quality health products.
We stand by all that we offer. In addition, we guarantee that you will be nothing less than completely satisfied with the products we offer.
If you are interested in learning more about Advanced Healthmart, please feel free to contact us at Info@advancedhealthmart.com. A member of our experienced team will be delighted to answer any questions you may have.
We look forward to working for you.
We can be contacted via:
E-mail - Info@advancedhealthmart.com
Phone - 678) 626-7088, M-F: 9am - 5pm
Mail - 3546 Winston Court, Marietta, GA 30066
Need to get in touch with us now? Click on the "Chat with us" button on the bottom right of the screen.
Returns Policy:
Please keep all packing material and documentation in the event that your equipment has to be serviced or returned.
Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number. NO returns, of any type, will be accepted without an RMA number. Please have the following information on hand when contacting us for an RMA number : customer name, order number, serial number and the nature of the problem. To obtain an RMA number and return instructions, please contact Customer Service online to start a return.
Please be aware that we will need to collect some information about your potential return in order to note and start the return in our system. Refusal to provide any information will prevent all returns from being started.
All defective products will be accepted for exchange at Advanced Healthmart's discretion within 30 days from the delivery date. After 30 days, the manufacturer's warranty applies.
Some non-defective products may be returned for refund or exchange. Those returns authorized by Advanced Healthmart must be completed within 30 days of the date of delivery.
All products to be returned must be returned within 30 days from the delivery date, 100% complete, in re-saleable condition, and must include original packing material, manuals, blank warranty cards and other accessories provided by the manufacturer. Return shipping for non-defective products will be at the expense of the customer and are subject to a restocking fee of up to 30%. Returns for replacement parts orders and other small item orders under $20(not including possible sales tax) will be subject to the $8 flat rate shipping charge as a restocking fee to recoup a portion of the outbound shipping cost. All refused and undeliverable orders will be processed as a return.
Certain products may not be returned due to hygiene issues that would prevent such products from being resold such as opened incontinence, ALL bathroom safety products, infection control products, ostomy, bedding, and urological supplies. Refrigerated items may not be returned due to shipping requirements.
Repair Parts Returns
Repair parts returned without the labelled manufacturer packaging will only be issued a 50% return. These returns can not be resold or donated since the can not be identified with the manufacturer labels and have to be disposed of.
Shipping:
Alaska, Puerto Rico and Hawaii orders can not be shipped via standard ground service. We currently do not have service options for these locations.
When will my order ship?
We provide and estimated delivery window before any orders are started. These estimates are an average of all vendors and shipping points. Some orders may take more than 24 hours to ship depending on the vendor and if your order has to be transferred to a shipping point with inventory. Orders with a shipping address that is different than the billing address may remain on hold until confirmed.
Can I expedite my order?
We currently do not offer expedited shipping services.
Where will my order ship from?
We have many shipping points across the country. Not all products are located at every shipping point, We have product located across the country in order to fulfill your orders faster. Here is a map of our current shipping points.
